ClickUp Provisioning Error: "Conflict. Errors reported by remote server: OAUTH_140: Conflict with existing resource"

ClickUp provisioning flow fails with the following error visible in the Okta dashboard:

Automatic provisioning of user <username> to app ClickUp failed: Error while creating user <username>: Conflict. Errors reported by remote server: OAUTH_140: Conflict with existing resource

• ClickUp
• Provisioning
• Error

This error occurs because Okta attempted to create a user with the specified username but encountered a conflict from the ClickUp app, as mentioned in the error message, due to a conflict with an existing resource on the application side.

1. Check if any existing resource in ClickUp already has the specified username.
   If needed, Okta recommends contacting ClickUp Support to confirm whether the conflict is legitimate and assist in implementing a resolution.
2. After resolving the resource conflict on the ClickUp side, attempt to provision the user again. Go to Okta Admin Console and navigate to Dashboard > Tasks. Any failed assignments should appear under Tasks.
3. After identifying the failed task for the user that should be retried, click on Retry Selected.