Okta End User Dashboard is Not Updated for Some Users after Using the "Apply dashboard to all users" Function
Last Updated:
Administration
Okta Classic Engine
Okta Identity Engine
Overview
This article describes the cause behind the Apply dashboard to all users function not editing some users dashboards.
Applies To
- End User Dashboard
- Customizations
- User Applications
- Okta Identity Engine (OIE)
- Okta Classic Engine
Cause
The issue here is that affected users do not have missing application tiles assigned to them.
Solution
Updating the Dashboard for all users does not automatically grant them access to the underlying applications. If users report missing application tiles on their updated Dashboard, verify that the applications are properly assigned.
To check a user's application assignments, follow these steps:
- Navigate to Directory > People.
- Select the affected user's profile.
- Click the Applications tab to view a complete list of the applications currently assigned to them.
