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Okta Profile Enrollment Form Custom Labels Disable Automated Translations

Okta Identity Engine
Administration

Overview

Customizing input labels on an Okta profile enrollment form disables automated field translations for non-English locales. This occurs because modifying the label sets a custom label flag that suppresses default localization behavior. Reverting the label to the default value restores the automated translation functionality. Customizing a profile enrollment form input label (for example, changing "Last name" to "Last Name") causes the automated translation to fail for non-English languages.

Applies To

  • Okta Identity Engine (OIE)
  • Profile Enrollment
  • Signin Widget

Cause

Modifying the profile enrollment form input label sets the customLabel=true flag. This action subsequently triggers the noTranslate=true flag, which disables automated field translations for all non-English locales.

Solution

What steps restore automated translations for the profile enrollment form?

Revert the profile enrollment form input label to the default value and apply specific capitalization overrides within the widget code by following these steps:

  1. Revert the profile enrollment form input label back to the default value (for example, "Last name"). This action clears the customLabel flag and re-enables automated field translations.
  2. Apply specific capitalization overrides selectively within the widget code if custom display requirements are necessary for non-English locales.
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Okta Support - Okta Profile Enrollment Form Custom Labels Disable Automated Translations