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0D54z0000A9zrEzCQIOkta Identity EngineIdentity Threat ProtectionAnswered2026-05-14T09:00:16.000Z2024-05-30T03:40:18.000Z2024-05-30T15:44:55.000Z

2qu3u (2qu3u) asked a question.

Threat Insight-Unable to log in to the admin account after more than 24 hours of testing brute force on the admin account

Dear team,

I want to check threat insight feature.

I have configured threat insight "log and block aciton", but I forgot to configure the exclude network.

I did brute force testing on the admin account.

Currently, i can not log in to admin account after 24h of testing.

Can you advise me on this issue? How can I log in to the admin account that is being locked?


  • Mihai N. (Okta, Inc.)

    Hi @2qu3u (2qu3u)​ , Thank you for reaching out to the Okta Community! 

     

    You will have to ensure you attempt again after the 24hours have passed, so depending on when exactly this happened, you might need to give it a while more.

    Alternatively, you will need to attempt login from a different IP and perhaps using a different Admin account in case that one is locked out.  

     

     

    If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you. 

     

    Hope my answer helps! 

     

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Threat Insight-Unable to log in to the admin account after more than 24 hours of testing brute force on the admin account