JenniferS.10929 (Customer) asked a question.
attempting to log in and it states when I go to clock in the blue screen shows up and states contact local support
When I go into okta verify, then attempt to clock in I get an error screen in blue.
- Paul S. (Okta, Inc.)
Hello @JenniferS.10929 (Customer) Thank you for posting on our Community page!
While Okta provides the Product (Okta Verify app), your company, institution, or service provider handles individual account management (like MFA reset) and access policies (such as recovery options or alternative factors).
Please contact your company's or service provider's IT support or Help Desk so they can review your account information and provide further assistance.
Thank you for reaching out to our Community and have a great day!
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Help others in the community by liking or hitting Select as Best if this response helped you.
Expand Post
Hello @JenniferS.10929 (Customer) Thank you for posting on our Community page!
While Okta provides the Product (Okta Verify app), your company, institution, or service provider handles individual account management (like MFA reset) and access policies (such as recovery options or alternative factors).
Please contact your company's or service provider's IT support or Help Desk so they can review your account information and provide further assistance.
Thank you for reaching out to our Community and have a great day!
--
Help others in the community by liking or hitting Select as Best if this response helped you.
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